Privacy

Effective Date: February 27, 2025

Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or make a reservation at Le Couloir.

1. Introduction

Le Couloir ("we," "our," or "us") operates the website lecouloirvc.com. We are committed to protecting your privacy and handling your personal information with care.

This Privacy Policy explains what information we collect when you visit our website or make a reservation, how we use that information, and your rights regarding your personal data.

2. Information We Collect

We collect information that you voluntarily provide to us when making a reservation or contacting us through our website.

2.1 Information You Provide

When you make a reservation through our website, we collect the following information:

  • Your name
  • Email address
  • Phone number
  • Reservation date and time
  • Number of guests
  • Special requests or dietary requirements (optional)

This information is sent to us via email and is used solely to process and confirm your reservation.

2.2 Automatic Information

When you visit our website, we automatically collect certain technical information:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

This information helps us understand how visitors use our website and improve the user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and confirm your table reservations
  • To communicate with you about your reservation (confirmations, changes, or cancellations)
  • To respond to your inquiries or special requests
  • To improve our website and user experience
  • To comply with legal obligations

We do not use your personal information for marketing purposes unless you have explicitly consented to receive marketing communications.

4. Information Sharing and Disclosure

We do not share personal information with companies, organizations, or individuals outside of our company except in the following cases:

4.1 With Your Consent

We will share personal information with companies, organizations, or individuals outside of our company when we have your consent to do so.

4.2 For Legal Reasons

We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process, or enforceable governmental request
  • Enforce applicable Terms of Service
  • Detect, prevent, or otherwise address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of our users

5. Data Security

We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

  • We encrypt our services using SSL
  • We review our information collection, storage, and processing practices
  • We restrict access to personal information to employees who need that information

6. Your Rights and Choices

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete information.
  • Right to Erasure: You can request that we delete your personal information, subject to legal retention requirements.
  • Right to Object: You can object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [email protected].

We use essential cookies to make our site work and optional analytics cookies to understand how our site is used and improve the experience. You can accept all cookies or choose essential-only via the cookie banner. You can also adjust your browser settings to manage cookies at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the effective date at the top.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Résidence Hauts du, 81 Pl. du Curling, 73320 Tignes, France

Phone: +33 7 68 01 40 62